Terms and Conditions

1. General Information

Welcome to Alionz Travel. By accessing or using our services, you agree to be bound by these Terms and Conditions. Alionz Travel provides a range of travel services, including but not limited to hotel bookings, group bookings, visa assistance, and overseas travel arrangements.

2. Services Offered

Our services include:

• Hotel Bookings: We arrange accommodations based on your preferences and availability.
• Group Bookings: Customized packages for group travel.
• Visa Assistance: Guidance and documentation support for visa applications.
• Overseas Travel: Tailored travel arrangements for international destinations.

3. Booking Process

• All bookings must be confirmed in writing or via our online platform.
• A deposit may be required to secure your booking, with the remaining balance due before travel commencement.
• Alionz Travel reserves the right to cancel bookings if payments are not made within the stipulated timeframe.

4. Cancellation and Refund Policy

• Cancellations must be made in writing and may incur charges based on the supplier's terms.
• Refunds are subject to the policies of hotels, airlines, and other service providers.
• Administrative fees charged by Alionz Travel are non-refundable.

5. Liability

• Alionz Travel acts as an intermediary between clients and suppliers (hotels, airlines, etc.). We are not liable for acts or omissions of these suppliers.
• We are not responsible for delays, cancellations, or changes made by service providers.

6. Travel Documentation

• Clients are responsible for ensuring they have valid passports, visas, and other necessary travel documents.
• Alionz Travel is not liable for travel disruptions caused by incorrect or insufficient documentation.

7. Changes to Itinerary

Alionz Travel reserves the right to modify itineraries due to unforeseen circumstances. Clients will be informed of significant changes.

8. Governing Law

These Terms and Conditions are governed by the laws of Jamaica.

9. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.